06 Jun 2013, Posted by Eric Karstens in Internet, Journalism, Media Policy, Television, 0 Comments

Dark social is the new black

Over the din of social media marketing we tend to overlook that perhaps the greatest amount of what we have been taught to call “sharing” still happens outside of the likes of Facebook, Twitter, or LinkedIn.

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09 Dec 2009, Posted by Eric Karstens in Journalism, 0 Comments

Reputation management in times of social media

When the European Association of Communication Directors (EACD) organised their annual conference, I was kindly invited to join a panel. Its title: The Internet as a Reputation Trap.

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